Product Manager, Smart Card WIC

Plymouth, MN

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Make An Impact

Solutran is a leading FinTech company committed to creating game-changing, customer-friendly solutions. We serve health-seeking populations by partnering with the nation’s largest health plans, government programs, such as WIC and SNAP, as well as with employers and retailers. We’ve established a reputation for delivering modern, advanced customer experiences through best-in-class solutions used by millions.

Solutran has grown over four times in size in the last couple of years. As a result, in January we became part of the Optum Financial family (a part of UnitedHealth Group). The Solutran team and our platform are now at the center of the most significant healthcare payments innovation in modern history. The journey is just beginning. We expect this growth to accelerate and invite you to grow with us!

There are a lot of opportunities out there, but we can’t imagine being in a more solid, future proof and challenging intersection than that of healthcare and payments. Two of the most exciting growth verticals. Not to mention our solutions bring help to those who need it most.

Position Summary

We are seeking an engaging and passionate leader driven to make a difference in a culture grounded in high performance and collaboration. The Product Manager will work on Solutran’s Smart Card WIC (Women, Infants, and Children) product and is responsible for product strategy, planning, and management of the entire product lifecycle from design through implementation, as well as ongoing product management. The main deliverables and contributions to the organization include delivering an industry-leading product that is consistent with the company’s vision and contributes substantially to company profitability, marketplace presence, and competitive positioning.

The Product Manager guides a product team that is charged with a product’s contribution to our business by building new products, enhancing existing products, and increasing the profitability of existing products. The Product Manager will develop and drive the WIC Product Roadmap in collaboration with internal business partners. The person in this role should be prepared to make decisions with imperfect information, know how to lead without authority, and be comfortable managing through ambiguity and complexity. The candidate must possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality. Strong communication skills are key to success in this role.  

What You’ll Do

  • Develop a product vision and roadmap including introduction of new functionality and services that materially expand market reach.
  • Meet with stakeholders and participate in strategy discussions for product roadmap. Instill processes to keeping living roadmap highly visible and accessible to all stakeholders so direction can be adjusted as needed.
  • Meet with external stakeholders to stay informed on their needs and desired product enhancements. Lead User Group discussions on product updates and planned releases.
  • Serve as a subject matter expert on RFPs with responsibilities including writing and reviewing responses, identifying new requirements, and estimating development scope.
  • Organize, manage, and lead cross-functional product prioritization teams.
  • Take ownership and accountability over the entire lifecycle of the product (design, development, testing, deployment, production validation, on-going product and release management).
  • Manage complex project plans to ensure that development initiatives and the impacted functional areas stay on schedule and stakeholder expectations are satisfied.
  • Manage multiple projects simultaneously while also meeting required deadlines.
  • Build strong relationships internally and externally, creating a solid track record of building relationships.
  • Track and manage issues, risks, assumptions, action items, and decisions through to resolution.
  • Provide subject matter expertise (functional details) in all areas including project management, project scope definition, risk identification, project methodology, facilitation, and other areas of expertise based on project needs.
  • Provide subject matter expertise in client/prospect-related discussions or presentations.
  • Work with minimal direction on complex, technical initiatives.
  • Take mentorship role with junior team members to support their growth and expanding skillset to help create a stronger team.
  • Other duties as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualifications and Experience

  • Bachelor’s degree (BA or BS) or equivalent experience.
  • 3-5 years as a product owner, including experience in defining, owning, and managing product design and road map.
  • Understand complex problems and craft simple solutions.
  • Experience managing relationships with clients and third parties.
  • Ability to conceptualize, research, and evaluate new ideas objectively from a market and financial standpoint and translate ideas into expected business impact.
  • Proven ability to strategize, plan, and execute a product through its lifecycle.
  • High degree of tolerance for uncertainty since new product development is ever changing.
  • Ability to grasp technical processes quickly.
  • Ability to envision and execute product adaptations and product extensions to take advantage of market opportunities.

Preferred Skills

  • Government project background preferred.

Where You Will Work

The position is an office-based position in Plymouth, MN and will work a hybrid schedule of in office and work-from-home.

Learn and Grow

We’re committed to growing the capabilities of our people. At Solutran, you have the opportunity to work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are both teachers and learners who are valued for their contributions and the perspective they bring.

Company Benefits and Perks

  • Great Medical, Dental, Vision, Disability, and Life insurance plans.
  • Start accruing 18 or 23 PTO days per year (based on salary grade) when working 40 hours per week. PTO accrual is pro-rated for our part-time employees.  
  • Your number of PTO days increase with your years of service.
  • 8 Paid Holidays
  • Paid Parental Leave
  • 401(k) savings plan and company match
  • Tuition Reimbursement Program.
  • Employee Referral Bonus
  • Support for Community Involvement
  • Casual dress when working in the office

Travel Requirement

This position does not require frequent travel.

Please Note

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Language Skills

Ability to read, analyze, and interpret general business communication, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, and/or vendors.

AAP/EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law.

About Solutran

Solutran, LLC. is a FinTech company, offering state-of-the-art technology to the public and private sector for over 30 years. With more than 100 million transactions processed to date, we’ve established a long-standing reputation for excellence in customer service through delivering best-in-class, advanced technology solutions.

Solutran supports public sector government programs such as WIC, SNAP and TANF and provides processing support for 69 state and Indian Tribal Organization WIC Programs across the country. In the private sector, Solutran deployed its S3® Solution Suite with the nation’s largest retailers and leading health plans in 2018, which includes the Healthy Savings® and Healthy Benefits+™ programs.

Solutran does not sponsor work visas for foreign nationals. This position is not eligible for relocation, so candidates must be local.

Solutran offers a very comprehensive benefits and compensation package. We pride ourselves on our continued growth and share in our successes through individual bonuses and profit sharing.

It is the policy of Solutran to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Solutran will provide reasonable accommodations for qualified individuals with disabilities.

Solutran’s goal is to increase representation of women, people of color, veterans and individuals with disabilities. Our programs are designed to comply with all applicable federal, state and local laws, directives and regulations and cover all human resource actions including employment, compensation, benefits, training, education, tuition aid, transfers, promotions and social/recreational programs.

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