Government Programs

Innovative EBT Services delivered with superior customer service

As the only provider of online eWIC, Smart Card eWIC and SNAP services, our team is dedicated to providing best-in-class EBT services including easy-to-use and supportive customer service for your participants.

Best-in-Class Technology for EBT

Solutran’s holistic cardholder service platform is powered by our S3 technology and seasoned team of EBT experts. We invest in R&D to become an industry-leading provider of EBT products to best serve our clients and provide program participants with advanced capabilities.

Reliable

With a high critical uptime rate of greater than 99.9%, your participants can readily provide their families with the products they need.

Holistic Cardholder Service Model

Our cardholder service model leads the industry in participant satisfaction and loyalty.

Superior Customer Service

Our friendly and knowledgeable customer service representatives provide comprehensive and timely support.

Award Winning Bnft® Mobile App

Solutran’s cardholder mobile app was honored with the 2019 State IT Recognition Award from NASCIO and has a 94% adoption rate amongst participants.

Dependable IVR

With a 99% customer satisfaction rate, Solutran’s IVR provides consistent support for your program.

Participant Friendly

We provide an easy-to-use web portal and mobile app for participants. Our SOAR administrative terminal gives State staff easy access to guided querying and filters.

eWIC

Consistency and reliability are critical to providing trusted EBT services. The innovative technology behind Solutran eWIC and Smart Card eWIC programs provides easy-to-use solutions with consistent and reliable uptime rates.

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SNAP/TANF

Building a food-stable America is no easy task, but it’s one Solutran wholeheartedly supports. Solutran provides the best EBT technologies available to help make this goal a reality. We offer reliable and efficient technologies so that you can support your SNAP and TANF participants’ needs.

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Healthy family enjoying food items purchased with their government benefits

Grocery Discounts

Increase the affordability and accessibility of healthier food options for your cardholders with the addition of Grocery Discounts to your eWIC, SNAP or TANF program. With this add-on service, you can offer grocery discounts on healthy foods and beverages at over 32,000 stores nationwide.