EBT Technology

eWIC 

Participants depend on you to provide nutritious foods for the wellbeing of their children, and we’re here to help. Solutran offers the most reliable EBT processing solution with uptime that surpasses even the FNS requirements with a rate of 99.97%. This means participants are able to provide their families with the healthy foods they need, right when they need them.

 

As an industry leader in EBT, Solutran offers a breakthrough online WIC EBT system. With our 25-year history of serving WIC programs, Solutran’s commitment to WIC is unparalleled in the EBT services industry. Discover how we’ve helped programs like yours transition from outdated technology to our industry-leading, next-generation S3 platform. 

Our Services

How We Can Help

With our S3 EBT platform, Solutran is building the future of EBT technology. Our groundbreaking technology is the first of its kind, helping us better serve your participants with convenient, reliable online access. The following are our eWIC services:

  • Active/Active Infrastructure which provides redundancy and scalability with 99.97% uptime.
  • Bnft mobile app for cardholders to see their balances, find a store, manage their PIN and identify approved foods.
  • Merchant Link for farmer’s market transactions.
  • Flawless integration and on ongoing information transfer with your MIS.
  • Intuitive IVR with phone number recognition and dynamic interaction for client ease of use.
  • User friendly web portal that gives participants the information they need to plan their grocery shopping.
  • Client call center support 24/7/365.
  • Program customer service representative support with staff that understand your program.
  • Card production with over the counter and mail delivery options.
  • Streamlined EBT transaction processing based on FNS and Program requirements.
  • Settlement services.
  • Conversion services overseen by experienced staff.
  • Project management services to guide you from project kick off to conversion to operations.
  • User friendly Administrative Terminal that provides guided data warehouse querying. No need to understand how to program a new report with our flexible parameter settings.
  • Active/Active Infrastructure which provides redundancy and scalability with 99.97% uptime.
  • Bnft mobile app for cardholders to see their balances, find a store, manage their PIN and identify approved foods.
  • Merchant Link for farmer’s market transactions.
  • Flawless integration and on ongoing information transfer with your MIS.
  • Intuitive IVR with phone number recognition and dynamic interaction for client ease of use.
  • User friendly web portal that gives participants the information they need to plan their grocery shopping.
  • Client call center support 24/7/365.
  • Program customer service representative support with staff that understand your program.
  • Card production with over the counter and mail delivery options.
  • Streamlined EBT transaction processing based on FNS and Program requirements.
  • Settlement services.
  • Conversion services overseen by experienced staff.
  • Project management services to guide you from project kick off to conversion to operations.
  • User friendly Administrative Terminal that provides guided data warehouse querying. No need to understand how to program a new report with our flexible parameter settings.

 

The Power of S3

The Right EBT Technology for your Online eWIC Solution

Every day, women, infants and children across the country rely on you to deliver the healthy foods they need for good nutrition and wellbeing. Solutran’s S3 technology allows you, with your unique requirements, to provide participants with convenient, reliable online access to their benefits — while our intuitive administrative terminal with a guided data warehouse gives you easy access to information you need to administer your program.

Why Solutran?

Leverage the Right EBT Technology

Our eWIC solutions provide the most dependable benefit access for your participants.

A Passion for WIC

Solutran began servicing the WIC industry in 1991, long before the WIC community contemplated its move to EBT.

Independent and Focused

In 2014, we instituted a company-wide commitment toward a singular focus: becoming the industry-leading provider of EBT products and services for the public and private sector.

EBT Experts

Our combined 389 years of staff experience spans all areas of EBT offerings, including WIC, SNAP, TANF, Prepaid Debit and our Healthy Savings program.

We Care the Most

Our clients are our greatest asset, and we value our relationship and service approach, and strive to exceed client expectations in every way.

99.97% Uptime

Our system ensures that participants have access to benefits whenever they need them.

Participant Friendly

Provides participants with easy-to-use tools.

%

system uptime

women receive WIC every year*

number of states that must meet the 2020 mandate

What Members are Saying

“Great app! Super convenient. I use it every time I shop for WIC items.”

“I really like this app. I dont have to keep my last receipt to see my balance. Previously I only shopped at one store because they post on the shelf what is WIC eligble. With the bar code scanner I can shop anywhere. So glad this is available to WIC recipients.”

“This app is amazing & super useful for managing your WIC benefits. I’m very happy with the new eCard & along with this app, shopping for WIC has been much simpler & 100% better! Love this app 👍”

Solutran® Delivers Unrivaled 99.98% Uptime Rate in EBT Processing

Virginia Beach, VA (September 3, 2019) — Optima Health announced that it is providing the Healthy Savings program to its Medicaid members. This unique program provides greater access to fresh produce and other

Creating Destruction: Business-Model Disruption Can Be Planned For

Minneapolis, MN (June 20, 2019) — Solutran was featured in the June article of the Planting Seeds column, published through Twin Cities Business

Solutran to Assist the Illinois WIC Program in Meeting the 2020 Mandate

Minneapolis, MN (June 6, 2019) — Solutran® announced today it has the processing contract for the Illinois Department of Human Services Women, Infants and Children (WIC) Electronic Benefit Transfer (EBT) Program

Solutran Completes North Carolina and U.S. Virgin Islands eWIC Implementations

Minneapolis, MN (Jun 26, 2018) — Solutran is proud to announce successful state and territory-wide implementations for the North Carolina and U.S. Virgin Islands eWIC programs in the month of May

Solutran Reports 100% Uptime in EBT

Minneapolis, MN (Feb 13, 2018) — Solutran reported 100% Electronic Benefits Transfer (EBT) system uptime in the last 12 months of processing electronic Women, Infants, and Children (eWIC) and Supplemental Nutrition

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©2019 Solutran, Inc. All rights reserved.