Healthy Benefits Plus

Over-the-Counter

Health plans want to increase member acquisition and control costs, and we’re here to help. As the leading modern Over-the-Counter (OTC) benefit administrator, Healthy Benefits Plus provides a configurable OTC program, with omnichannel shopping options, and the ability to dial up member engagement to the level that makes sense for your business. Plus with our programs, member benefits go farther so you get the most out of your investment. Discover how top health plans are benefiting from the most robust OTC benefit program on the market, with the highest member satisfaction.

Our Services

How We Can Help

Every day, health plan members across the country need OTC products to help them stay healthy. For OTC allowance programs, we improve the member experience by providing more member options, including the largest OTC benefit distribution network with two-day standard shipping and an increasing next-day shipping items. Explore our configurable services and discover how you can leverage our knowledge, network and partnership.

Omnichannel Purchase Options

  • In-Store Purchasing
  • Buy Online, Ship to Home or Pick Up in Store
  • Phone Ordering, Ship to Home
  • Mail-In Order Form Ordering

Program Service

  • Card Printing and Distribution
  • Catalog Development, Printing and Distribution
  • Best-in-Class, Personalized Member Welcome Kits
  • IVR & CSR Call Center Solutions
  • CMS Compliance
  • Advanced File Processing
  • Utilization Reporting & Analytics

Included Services

  • Benefit Design Consulting
  • Financial Reporting
  • Branded Website
  • Branded Mobile App
  • Branded Member Education & Communication

The Power of the S3™ Platform

The Right Technology for Your OTC Program

Launching a successful OTC program starts with selecting OTC benefit technology that can deliver on your goals.  With Healthy Benefits Plus, you can access S3 directed spend to define exactly how benefits can be spent. Plus, the best experience doesn’t have to mean the most expensive. Healthy Benefits Plus programs are configurable to your desired level of engagement, providing full control of costs, and robust systems for nearly 100% benefit delivery and tracking across all of your benefits. S3 is the best omnichannel retail payment network technology allowing for real-time, multi-benefit balance management.

Your program doesn’t have to stop with OTC. Now, with Healthy Benefits Plus you can provide your members with a single seamless experience for any combination of benefits, rewards and incentive programs – from Rewards, Food Cards & Prescriptions, Medical Benefits, Housing Benefits, and other value-added benefits, we’ve got you covered.

Why Healthy Benefits Plus?

Lower Cost, Higher Satisfaction

Our OTC solution has all of the modern benefits to ensure a successful program, as well as the cost control measures to protect your plan’s bottom line.

Modern Member Experience

Omnichannel purchase options including in-store shopping or online, phone and mail-in ordering from a national retail network.

Control Expenses

Engagement levels are configurable to provide full control of costs.

Higher Purchasing Power

Product costs are on average 42% lower than other OTC programs.

Low Shipping Expenses

Shipping costs can be dramatically reduced with in-store purchases and free online, call-in and catalog orders over $35.

Reduced Call Center Expense

Highest quality, lowest cost call center options

Faster Product Delivery

Two-day or next-day delivery is standard

%

of members live within 5 miles of a participating retailer

%

of health plans have added an OTC benefit in the last year alone*

retail locations

What Members are Saying

“Great app. I can scan from my phone right in the store before I buy to make sure the product qualifies.”

“This app helped me out with all of my over the counter meds.”

“Love this app. I can order my things one day and have it there in about 2 days sometimes one.”

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©2019 Solutran, Inc. All rights reserved.